Support Topics

Returns Policy

For sanitary & hygiene reasons we cannot accept returns on makeup products. Return accepted only if: is defective, wrong item sent or doesn’t correspond with our description
Those products must be returned in the same condition as you have received untested, sealed and still in the original packing. Please contact us in advance.(read more about return policy)


For any second item added in your basket we only charge 0.50p
Free delivery on order over £25 UK, £45Europe, £60 Rest of the World.
We do not post in some area of World for our protection, parcels may not ever rich at destination. 
Nail polish, & perfume,  can not be post overbroad (our location is U.K) due the airmail policy, those are considered dangerous items and are prohibited. Orders will be cancelled and refunded.
The time of delivery is estimated only, and it depends on carrier.
Dispatch time,1-2 working days, often in the same day. Shipping service is standard delivery (second class) via Royal Mail international  (5-8 days for Europe) (6-12 Rest of the world),Evri and Royal Mail economy delivery for internally U.K (2-3 working days)

Fees & Taxes

We do not have any other hidden fees or taxes , only shipping costs and some items are free shipping. There may be custom taxes (export taxes) charged by country of destination . It is the buyer’s responsibility to pay any customs or duty fees ,on orders shipped internationally (outside United Kingdom.)

Buyer Protection

We do not have access at any sensitive data so your payment is secured and protected with money back guaranteed by your bank company or PayPal. You can shop with confidence. If your item did not rich at destination please contact us for refund. Money refund may take up to 3 working days. If you use WhatsApp we will send you tracking number and updates about your order.

My points & Coupons

Your coupons are shown in your page account. Earn money on  shopping  and reviewing products Review products are for customers only who placed orders-go to the product that you bought and find the option. For every pound spent in our shop you earn points that will be transform in coupons. You receive extra 2 points when you place  your first order and  one point every time when you place an order .The order must be completed and the payment must be clear. Coupons and points are not refundable and cant not be used second time in case  of product return.